The Irish Landmark Trust CLG, 25 Eustace Street, Dublin 2; and
The Irish Landmark Trust Limited, c/o CFR, 50 Bedford Street Belfast, BT2 7FW
and whose principal place of business is Top Floor, 11 Parnell Square, Dublin 1, D01 ND60
The Policy explains how we use any personal data we collect about you (either “user” or “you“) when you use the Website. This Policy is designed to protect you, our users, by informing you what personal data is collected, how we will use the information about you, with whom we share it, how long we keep it and how to contact us if you have any queries or concerns about our use of your personal information. Your use of the Website and any micro-sites is subject to your agreement with this Policy.
In this Policy, the term “personal data” or “personal information” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession, and includes personal data as described in Data Protection Legislation (as defined below).
Please read the following carefully. Entering into this Website and providing your consent to our use of your personal data in accordance with the terms of this Policy indicates that the user has reviewed this Policy and has agreed to be bound by it. If you no longer consent to our processing of your personal data, you may request that we cease such processing by contacting us via the ‘How to contact us’ facility referred to below.
Irish Landmark is proudly committed to complying with the Data Protection Acts 1988 and 2003 and SI 336 of 2011 EUROPEAN COMMUNITIES (ELECTRONIC COMMUNICATIONS NETWORKS AND SERVICES) (PRIVACY AND ELECTRONIC COMMUNICATIONS) REGULATIONS 2011 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) which replaces the previous data protection directive (officially Directive 95/46/EC) on May 25th 2018 (“Data Protection Legislation”).
What information do we collect about you?
Simply put, Irish Landmark Trust’s function is to create an awareness, appreciation and understanding of the value of Ireland’s built heritage by informing you about our conservation work and our educational role in the area of conservation of historic properties; also to market as self-catering holiday lets the restored or conserved properties in the Irish Landmark portfolio. A core part of our business is to facilitate efforts to promote, publicise and sell self-catering holiday products on a global scale. As a visitor to our Website, we invite you to opt-in to receive further information from us. The provision of your personal information is entirely at your discretion. If you do decide to opt-in, we will require certain limited personal data from you. This will include your name, and email address. If you are placing a booking at an Irish Landmark property, we will also ask for your postal address, a contact telephone number and the names of guests accompanying you during your stay at a selected property. In all cases, you can be assured that we seek only the most basic details. Website usage information is collected using cookies (see Cookies section below).
We may collect personal identification information from you in a variety of ways including, but not limited to, when you visit our site, register on the site, book a holiday at, or visit to, an Irish Landmark property, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site.
Irish Landmark does not collect the kind of data that facilitates individual identifiable profiling without the consent of the owner of that data. We collect and collate generic information on our Website traffic; this is only ever used or represented in aggregate format.
From time to time, Irish Landmark may ask users for feedback to assist our promotional and sales activities. This information is collected anonymously and is only used to enhance our understanding of customer needs and opinions. On occasion, specific quotes from individuals may be highlighted; however, this is done in a way that safeguards the anonymity of the user.
How will we use the information about you?
We collect information about you to help us to manage your booking and so we can email you with updates on Irish Landmark projects or email you with promotional opportunities we feel will be of interest to you. We may use the information collected from the Website to personalise your repeat visits to our Website.
We will also hold your details on file and may contact you directly about specific promotions or opportunities, or for other reasons that we feel may be of mutual business interest.
Irish Landmark may collect and use your personal information for the following purposes:
A cookie is a small text file that is placed on your hard disk by a web server which enables a website and/or mobile app to recognise repeat users, facilitate the user’s ongoing access to and use of a website and/or the mobile app and allows the website and/or mobile app to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.
We would like to send you information about the work of Irish Landmark, including sales and promotional offers, which may be of interest to you. When you enter your contact details on one of our Website forms and submit you are opting-in to receive promotional information from us. If you have consented to receive communications from us, you may opt out at any time. You have a right at any time to stop us from contacting you. Please see ‘Right to ask us to stop contacting you. From time to time, we conduct joint promotional email campaigns with third parties. As part of such campaigns, if you have ‘opted in’ to receive them, we may forward promotional emails to your email address containing information on products and services that we feel may be of interest to you. Such emails may include links to the websites of third parties, and in this regard we would refer you to the section headed ‘Security’ below.
Children under the age of 16
We ask that persons under the age of 16 do not submit any personal information to us. We will not knowingly accept any data from a person who is under the age of 16 years.
What rights do you have?
As a data subject, you have the following rights under the Data Protection Legislation:
These rights are explained in more detail below, but if you have any comments, concerns or complaints about our use of your personal data, please contact us (see ‘How to contact us’ below). We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex or cumbersome, in which case we will respond within three months (we will inform you within the first month if it will take longer than one month for us to respond). Where a response is required from us within a particular time period pursuant to Data Protection Legislation, we will respond within that time period.
Right to access to personal data relating to you
You may ask to see what personal data we hold about you and be provided with:
Requests for your personal data must be made to us (see ‘How to contact us’ below) specifying what personal data you need access to, and a copy will be retained on your personal file. To help us find the information easily, please give us as much information as possible about the type of information you would like to see.
If, to comply with your request, we would have to disclose information relating to or identifying another person, we may need to obtain the consent of that person, if possible. If we cannot obtain consent, we may need to withhold that information or edit the data to remove the identity of that person, if possible.
There are certain types of data which we are not obliged to disclose to you, which include personal data which records our intentions in relation to any negotiations with you where disclosure would be likely to prejudice those negotiations.
We are entitled to refuse a data access request from you where (i) such request is manifestly unfounded or excessive, in particular because of its repetitive character (in this case, if we decide to provide you with the personal data requested, we may charge you a reasonable fee to account for administrative costs of doing so), or (ii) we are entitled to do so pursuant to Data Protection Legislation.
Right to update your personal data or correct any mistakes in your personal data
You can require us to correct any mistakes in your personal data which we hold free of charge. If you would like to do this, please:
If we are required to update your personal data, we will inform recipients to whom that personal data have been disclosed (if any), unless this proves impossible or has a disproportionate effort.
It is your responsibility that all of the personal data provided to us is accurate and complete. If any information you have given us changes, please let us know as soon as possible (see ‘How to contact us’ below).
Right to ask us to stop contacting you
You can ask us to stop contacting you. If you would like to do this, please:
We will provide you with information on action taken on a request to stop contacting you – this may be in the form of a response email confirming that you have ‘unsubscribed’.
Right to restrict or prevent processing of personal data
In accordance with Data Protection Legislation, you may request that we stop processing your personal data temporarily if:
If you exercise your right to restrict us from processing your personal data, we will continue to process the data if:
Right to data portability
In accordance with Data Protection Legislation, you may ask for an electronic copy of your personal data that you have provided to us and which we hold electronically, or for us to provide this directly to another party. This right only applies to personal data that you have provided to us – it does not extend to data generated by us.
The right to data portability also only applies where:
Right to erasure
In accordance with Data Protection Legislation, you can ask us to erase your personal data where:
We may continue to process your personal data in certain circumstances in accordance with Data Protection Legislation.
Right to complain to the DPC
If you do not think that we have processed your personal data in accordance with this Policy, please contact us in the first instance. If you are not satisfied, you can complain to the DPC or exercise any of your other rights pursuant to Data Protection Legislation. Information about how to do this is available on the DPC website at https://www.dataprotection.ie
If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on the Website or otherwise engage in any disruptive behaviour on any Irish Landmark service, we may remove such content.
Where we reasonably believe that you are or may be in breach of any applicable laws, for example on hate speech, we may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. We would only do so in circumstances where such disclosure is permitted under applicable laws, including Data Protection Legislation.
We do our utmost to protect user privacy through the appropriate use of security technology. We restrict access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop or improve the services that we provide. We ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures in place.
We will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing of your personal data. In particular, we will consider the risks presented by accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our Website and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that the Website may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that we cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or destruction of your personal data arising from such risks.
Irish Landmark may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute endorsement on the part of Irish Landmark of those sites and we are not responsible for the privacy practices of the owners and operators of those sites. We encourage you to review the privacy policies and practices on each site which asks you to submit personal information.
We will notify serious data breaches to the DPC without undue delay, and where feasible, not later than 72 hours after having become aware of same. If notification is not made after 72 hours, we will record a reasoned justification for the delay; however, it is not necessary to notify the DPC where the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. A personal data breach in this context means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.
We will keep a record of any data breaches, including their effects and the remedial action taken, and will notify you of any data breach affecting your personal data (which poses a high risk to you) when we are required to do so under Data Protection Legislation. We will not be required to notify you of a data breach where:
Who we share your data with
Irish Landmark does not share your personal information except to the extent necessary to carry out our service to you. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes described earlier.
However, Irish Landmark may also share your information in the following, highly unlikely instances:
We may also use service providers to help us run the Website, operate our business or administer activities on our behalf, such as sending out newsletters or surveys, or services available on the Website. Any third parties who access your data in the course of providing these services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with Data Protection Legislation.
Where we store your data
All information you provide to us is stored on our secure servers. Sensitive and private data exchange between the Website and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as is possible for our Users.
How long will we retain your personal data?
Irish Landmark complies with the highest standards when collecting and using personal information. No personal information will be retained for longer than is necessary to fulfill a legitimate business need or as required by applicable law. If you have not engaged with us for 5 years then we will delete your personal details from our database.
Changes to the Policy
We keep our Policy under regular review and we reserve the right to amend this Policy at our discretion and users shall be deemed to accept the modified Policy by continuing to access the Website to submit personal information on or after the date of modification. We will place any updates on this Website.
How to contact us
The data controller (as defined in Data Protection Legislation) for the Website and services provided through the Website is Irish Landmark Trust, located at Top Floor, 11 Parnell Square, Dublin 1, D01 ND60
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
Irish Landmark Trust
11 Parnell Square
Dublin D01 ND60
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We will not levy any charge in respect of the above actions.
HOW TO BOOK AN IRISH LANDMARK HOLIDAY :
It is possible to reserve dates online at www.irishlandmark.com but bookings are not confirmed until a confirmation email is received from the bookings desk.
Your booking must be for holiday purposes only. Irish Landmark reserve the right to refuse hire for purposes other than holiday accommodation. When you make a booking, you accept full responsibility for all persons who will use or visit the property during the period booked. When you book, you agree to indemnify us against all loss and damage arising directly or indirectly to the property and its contents from any deliberate or negligent act or omission by yourself, or any person accompanying you.
CONTRACT OF HIRE:
The hiring contract shall be between the Hirer and Irish Landmark and made subject to these Booking Conditions . The Contract of Hire is not effective until Irish Landmark dispatches to the Hirer written confirmation of a booking.
PRICE OF YOUR HOLIDAY:
Irish Landmark reserves the right to increase or decrease the price of unsold holidays at any time. However, such amendments to price will not be applied to holidays already confirmed.
All prices quoted are based on current prices and rates of V.A.T. at the time of going to press. Irish Landmark is unable to absorb increases in Value Added Tax or any new forms of taxation which may be introduced. Any such increases will be charged as notified and will be payable.
DEPOSIT AND BALANCE PAYMENTS:
All bookings can be paid for in full at time of booking. All bookings made within 12 weeks of stay must be paid in full at time of booking. Bookings made more than 12 weeks in advance of stay require a 30% non-refundable deposit with the balance due 12 weeks before arrival. Irish Landmark shall be entitled to treat any failure to pay by the due date as a cancellation of the booking and will notify the Hirer by email. The maximum number of payments for a booking will be limited to two – the deposit and balance payment. A separate payment may be due where an amendment has been made to the original booking.
Payments can be made by credit/debit card (Visa or Mastercard ONLY).
Payments for properties in the Republic of Ireland are taken in Euros, payments for properties in Northern Ireland are taken in Great British Pounds.
Please note that only one voucher can be used per booking. Vouchers have a strict expiry date.
CONFIRMATION OF BOOKING:
Upon receipt of payment by our bookings office, you will receive a confirmation of your reservation. All charges for the booking will be confirmed in this notification. Once confirmation has been issued, the Hirer is responsible for the total advertised price of the property and any extras notified.
AMENDMENTS TO BOOKINGS (excluding cancellations):
Irish Landmark does not offer a transfer of dates option. A complete change of dates is treated as a cancellation
CANCELLATION POLICY: We hope that you will not have to cancel your stay, or part of your reservation. If for any reason this is unavoidable, cancellations must be notified by email to firstname.lastname@example.org. In the event of cancellation (this includes a reduction in number of nights) your deposit is non-refundable and the following cancellation charges will apply:
Date of Cancellation
More than 12 weeks before start date
The deposit of 30%
84 – 28 days before start date
50% of total rental
Fewer than 28 days
100% of total rental
Irish Landmark does not operate a cancellation insurance scheme for any reason, including Covid-19, and strongly recommends that all guests take out full holiday insurance cover.
PARTY SIZE AND COMPOSITION: In no circumstances may more than the number of persons listed on the booking form occupy the property overnight. Irish Landmark reserves the right to refuse admission if this condition is not observed. Bookings can only be made by adults and cannot be accepted from anyone under the age of 21. Irish Landmark only allows guest stays where the lead guest is aged 21 years or over.
ARRIVAL AND DEPARTURE:
Upon receipt of final payment, you will receive Access Details and Important Information via email about your rental. This includes the contact information of the Local House Manager, directions to the property, arrival and departure time, etc. However, the specific arrival time must be agreed with the relevant local House Manager at least four days prior to holiday start date. It is the responsibility of the Hirer to arrive at the property at the time agreed with the House Manager. Irish Landmark reserves the right to levy an additional charge if the property is not vacated in accordance with these terms on the day of departure.
The number of day visitors will be limited to the capacity of the property – i.e., a 2-person property may have 2 day visitors, etc. Prior written consent must be obtained from Irish Landmark Trust for additional numbers of day visitors.
PERSONAL BELONGINGS: Baggage and personal belongings are always at the Hirers risk. No responsibility can be accepted for loss or damage to any car or its contents.
POLICY REGARDING DOGS:
Only certain Irish Landmark Trust properties accept a dog. ALWAYS check this before you book. Hirers who have made a reservation and are taking a dog will be required to read and agree to special terms, which details the conditions of bringing a dog to one of these properties. Failure to comply with these conditions could result in the guest being asked to leave a property. The rental cost is non-refundable in such cases.
Irish Landmark respectfully request that you charge your electric vehicle at the nearest charging point and not at the property.
The Hirer is responsible for the property and is expected to take all reasonable care of it. Our House Managers work hard to maintain and clean the buildings and aim to ensure that the property is in a satisfactory condition for your enjoyment. We ask that you leave the property in a clean and tidy condition upon departure, including all equipment, utensils etc. If the property is left in an unsatisfactory condition and additional cleaning costs are incurred, Irish Landmark reserves the right to recover these costs from the Hirer. All breakages and damage must be reported to the House Manager immediately so that they can be rectified. All breakages and damage are the legal responsibility of the Hirer and the cost of repair or replacement must be paid to Irish Landmark upon demand. If there are problems relating to the functioning of the building, please let the House Manager know immediately. Please note that candles are NOT permitted at any Irish Landmark property. Smoking is not allowed inside any Irish Landmark property.
WEBSITE / LITERATURE:
While every effort has been made to ensure that the representations stated on our website, or any printed literature, are made in good faith, neither they nor any oral representations made by employees or representatives of Irish Landmark Trust will create liability on the part of Irish Landmark.
There shall be no liability for any claim arising from the act, omission or neglect or default of Irish Landmark Trust, its employees or representatives unless proved to be done with intent to cause damage or recklessly and with knowledge that loss or danger would probably result. Irish Landmark’s agents, servants and employees or other representatives have no authority to waive or modify these Conditions other than in writing.
RIGHT OF ENTRY:
On rare occasions Irish Landmark may need access to the property for essential maintenance work, should it be necessary, Irish Landmark will give you as much notice as is possible. There is no need for you to stay in the property since our House Manager can accompany any such visits.
If you have any complaint during your holiday, please contact the House Manager. If the matter is not dealt with to your satisfaction, please email email@example.com outlining details of your complaint.
IRISH LANDMARK’S RIGHTS:
Irish Landmark reserves the right to refuse any booking and cancel any booking already made, if in its absolute discretion it considers this to be necessary. Where a booking is cancelled by Irish Landmark, every effort will be made to offer an alternative holiday at no increase in cost. If the Hirer does not accept the alternative holiday offered, Irish Landmark will return to the Hirer the deposit paid and any other sum paid to Irish Landmark by the Hirer. Liability for all consequential loss, damage and disappointments is accordingly limited to such return.
SPECIAL CONDITIONS FOR SPECIFIC DOG – FRIENDLY PROPERTIES
It is the hirer’s responsibility to ensure they book a specific dog-friendly property if they are bringing a dog. There are specific terms and conditions that to which the hirer must adhere:
We allow a dog, but only when they have been booked in and paid for. The “Taking a Dog” option must be selected at time of booking. A charge will apply.
Our policy is strictly ONE DOG. If you arrive at the property with more than one dog the House Manger is entitled to deny you access to the property. If it becomes known during/after your stay that more than one dog is/was with you, you may be asked to vacate the property and a charge of €100/£100 per dog will apply.
You must bring your own crate/bed in which your dog can sleep. Please also bring bowls, towels, and waste bags for your dog.
Your dog must be house-trained and kept under proper control. Dogs are STRICTLY not permitted on beds, sofas, or any furniture. There is no exception to this rule.
Before departure, please thoroughly clean the property, paying particular attention to removing pet hair from rugs and soft furnishings. A vacuum cleaner is available to you.
If there is evidence that you have not cleaned up adequately after your stay, you will be charged a flat rate of €100/£100.
You must double-check that the outside area around the property is free of any foul. Dog fouling inside the property is completely unacceptable. Guests will be asked to vacate the premises immediately if this is discovered.
Your dog must not be left unsupervised in the property. We ask that you take your dog with you when you go out. Please be mindful of any livestock nearby.
By accepting a confirmation of a reservation from Irish Landmark the lead guest agrees:
I have read and agree to be bound by the Booking Conditions.
I agree to be held responsible for the balance of hire for the property due and payable in accordance with these terms.
I understand that most Irish Landmark properties have no television or internet access; that some have no washing machines or dishwashers; and that many have limited mobile phone coverage.
I understand that as the Lead Person, I am responsible, before their arrival, for informing all guests of Irish Landmark’s booking conditions, and for their observance of same.
If I am bringing a pet or having day visitors, I have particularly noted the special conditions that apply in these situations
Hirers making a reservation over the telephone are deemed to have read all Booking Conditions and agree to be bound by them.
Check availability for all of our properties at a glance here.
1-night stays are not permitted.
Bank Holidays & Special Dates have a set minimum number of nights.
Deposits are strictly non-refundable & non-transferable.
Cancellation Fees will apply if you cancel your reservation.
Terms and Conditions apply to all bookings.
Special Offers and Discounts are not valid against existing bookings.
There are restrictions on arrival and departure dates over the Christmas and New Year periods.
Strictly no arrivals or departures on 24th, 25th and 31st of December.